A guide to health & well-being for young people

Useful contacts

Mental health & feelings

Stressed out, anxious or feeling low

Young Minds
www.youngminds.org.uk
Parent Helpline: 0808 802 5544

SupportLine
www.supportline.org.uk
Helpline: 01708 765200
Email: info@supportline.org.uk

Samaritans
www.samaritans.org
Freephone: 116 123
Local branches:
Chelmsford and Mid Essex Telephone: 08457 9090 90
Basildon and Thurrock Telephone: 01268 412000
Southend Telephone: 01702 611911
Colchester, Tendring and Suffolk Telephone: 01206 561234

Barnardos
www.barnardos.org.uk/what_we_do/our_work/mental_health.htm
Regional Office (South East & East Anglia) Telephone: 01293 610 660

The Mix
Provides free, confidential support for people under 25 via online, social and mobile.
Telephone: 0808 808 4994
www.themix.org.uk

Childline
Emotional support for children and young people on issues relating to child abuse, bullying etc.
Helpline: 0800 1111
www.childline.org.uk

Mind
www.mind.org.uk
Infoline: 0300 123 3393 - Open 9am to 6pm, Monday to Friday (except for bank holidays)
info@mind.org.uk
Text: 86463

PAPYRUS (Prevention of Young Suicide)
www.papyrus-uk.org
National Confidential Helpline – HOPELineUK: 0800 068 41 41
(Mon-Fri 10am to 10pm; Weekends 2pm to 10pm; Bank Holidays 2pm to 5pm)
Text: 07786 209697
Email: pat@papyrus-uk.org

Local contacts:

Local offices:
Basildon Mind
Telephone: 01268 289700
Email: info@basmind.org
Website: www.basmind.org

Brentwood Mind
Telephone: 01277 263613 or 01277 234 246
Email: enquiries@brentwoodmind.org.uk
Website: www.brentwoodmind.org.uk

Colchester Mind
Telephone: 01206 764600
Email: enquiries@colchestermind.org
Website: www.mnessexmind.org

Maldon Mind
Telephone: 01621 853211
Email: admin@mid-essex-mind.org.uk
Website: www.mnessexmind.org

South East & Central Mind
Telephone: 01702 601123
Email: office@seandcessexmind.org.uk
Website: www.seandcessexmind.org.uk

West Essex Mind
Great Dunmow Office
Telephone: 01371 876641
Email: admin@westessexmind.org.uk
Harlow Office
Telephone: 01279 421308
Email: admin@westessexmind.org.uk
Website: www.westessexmind.org.uk

Bar N Bus Trust
www.barnbus.org.uk
Email: keithnorman@barnbus.org.uk
Counselling for young people aged 11-18. The organisation deals with a range of issues, including bullying, loneliness, stress, alcohol and drug issues and relationship difficulties. Counselling takes place at secondary schools in the Castle Point area during term-time only. They also operate a mobile bus project which goes out into the community with a free tea and coffee bar and an area to socialise and relax.

Colchester and Tendring Youth Enquiry Service
www.yesyouthenquiryservice.org
Telephone: 01206 710771 (Colchester) or 01255 434601(Tendring) - 24 hour answerphone
y.e.s. provides a confidential, non-judgemental and informal service for young people between the ages of 11 and 25 within Colchester and Tendring, who are facing difficulties in their lives.

Emotional wellbeing and mental health service (EWMHS)
www.nelft.nhs.uk/services-ewmhs
Telephone: 0300 300 1600
Provided by NELFT NHS Foundation Trust, this service is for anybody aged between 0-18, living in Essex. The service is also for young people with special educational needs (SEN) up to the age of 25. Any young person experiencing Emotional wellbeing or mental health problems, or any parent, guardian, professional or teacher of a child who is experiencing Emotional wellbeing and mental health difficulties, may access the service.
You can access the service in two different ways:

  • By a referral to the service via your GP, or other professional, or

  • By self-referral, via telephone to the main EWMHS contact number (9am-5pm, Monday-Friday)

For out of hours and weekend Crisis Support Service, please call the general NELFT switchboard on 0300 555 1201 to be put through to immediate Crisis Support help.

Young People’s Counselling Service
www.ypcs.org.uk
Telephone: 01277 230831
Email: ypcs.brentwood@virgin.net

Bullying & peer pressure

Bullying UK
www.bullying.co.uk
Helpline: 0808 800 2222

Supportline
www.supportline.org.uk
Helpline: 01708 765200
Email: info@supportline.org.uk

Childline
Emotional support for children and young people on issues relating to child abuse, bullying etc.
Helpline: 0800 1111
www.childline.org.uk

Samaritans
www.samaritans.org
Freephone: 116 123
Local branches:
Chelmsford and Mid Essex Telephone: 08457 9090 90
Basildon and Thurrock Telephone: 01268 412000
Southend Telephone: 01702 611911
Colchester, Tendring and Suffolk Telephone: 01206 561234

Kidscape
www.kidscape.org.uk
Telephone: 020 7730 3300

The Mix
Provides free, confidential support for people under 25 via online, social and mobile.
Telephone: 0808 808 4994
www.themix.org.uk

Stand Against Violence
www.standagainstviolence.co.uk
Telephone: 0300 456 4223

PAPYRUS (Prevention of Young Suicide)
www.papyrus-uk.org
National Confidential Helpline – HOPELineUK: 0800 068 41 41
(Mon-Fri 10am to 10pm; Weekends 2pm to 10pm; Bank Holidays 2pm to 5pm)
Text: 07786 209697
Email: pat@papyrus-uk.org

Local contacts:

Bar N Bus Trust
www.barnbus.org.uk
Email: keithnorman@barnbus.org.uk
Counselling for young people aged 11-18. The organisation deals with a range of issues, including bullying, loneliness, stress, alcohol and drug issues and relationship difficulties. Counselling takes place at secondary schools in the Castle Point area during term-time only. They also operate a mobile bus project which goes out into the community with a free tea and coffee bar and an area to socialise and relax

Colchester and Tendring Youth Enquiry Service
www.yesyouthenquiryservice.org
Telephone: 01206 710771 (Colchester) or 01255 434601(Tendring) - 24 hour answerphone y.e.s. provides a confidential, non-judgemental and informal service for young people between the ages of 11 and 25 within Colchester and Tendring, who are facing difficulties in their lives.

Emotional wellbeing and mental health service (EWMHS)
www.nelft.nhs.uk/services-ewmhs
Telephone: 0300 300 1600
Provided by NELFT NHS Foundation Trust, this service is for anybody aged between 0-18, living in Essex. The service is also for young people with special educational needs (SEN) up to the age of 25. Any young person experiencing Emotional wellbeing or mental health problems, or any parent, guardian, professional or teacher of a child who is experiencing Emotional wellbeing and mental health difficulties, may access the service. You can access the service in two different ways:

  • By a referral to the service via your GP, or other professional, or

  • By self-referral, via telephone to the main EWMHS contact number (9am-5pm, Monday-Friday)

For out of hours and weekend Crisis Support Service, please call the general NELFT switchboard on 0300 555 1201 to be put through to immediate Crisis Support help.

Young People’s Counselling Service
www.ypcs.org.uk
Telephone: 01277 230831
Email: ypcs.brentwood@virgin.net

Children at Risk of Exploitation (CARE) Providing specialist support to young people aged 8-24 years who are victims of, or at risk of Child Sexual Exploitation (CSE). Telephone: 01245 493 311

Revenge Porn Helpline
revengepornhelpline.org.uk
Call: 0345 6000 459
Share your story anonymously:
swgflwhisper.org.uk

Bullying UK www.bullying.co.uk
Helpline: 0808 800 2222

Childline childline.org.uk
Helpline: 0800 1111 (24 hours a day)

Stonewall www.stonewall.org.uk
Helpline: 08000 502020
Email: info@stonewall.org.uk

Difficulties at home

Childline
Emotional support for children and young people on issues relating to child abuse, bullying etc.
Helpline: 0800 1111
www.childline.org.uk

Stand Against Violence
www.standagainstviolence.co.uk
Telephone: 0300 456 4223

National 24-Hour Domestic Violence Helpline
www.nationaldomesticviolencehelpline.org.uk
Telephone: 0808 2000 247

Runaway Helpline
If thinking of running away.
www.runawayhelpline.org.uk
Call or text: 116 000 (free)
Email: 116000@runawayhelpline.org.uk

Muslim Women's Helpline
www.mwnhelpline.co.uk
Telephone: 0800 999 5786 (free from landlines)
Telephone: 0303 999 5786 (use to call from mobiles)

Muslim Youth Helpline
www.myh.org.uk
Helpline: 0808 808 2008
Email: help@myh.org.uk

PAPYRUS (Prevention of Young Suicide)
www.papyrus-uk.org
National Confidential Helpline – HOPELineUK: 0800 068 41 41
(Mon-Fri 10am to 10pm; Weekends 2pm to 10pm; Bank Holidays 2pm to 5pm)

Galop, the LGBT+ anti-violence charity
www.brokenrainbow.org.uk
Telephone: 0800 999 5428
Email: help@galop.org.uk
National helpline specifically for lesbian, gay, bisexual and transgender people experiencing domestic violence.

Local contacts:

Essex Mediation
Offers mediation for young people.
www.essexmediation.co.uk
Telephone: 01245 492200

Bar N Bus Trust
www.barnbus.org.uk
Email: keithnorman@barnbus.org.uk
Counselling for young people aged 11-18. The organisation deals with a range of issues, including bullying, loneliness, stress, alcohol and drug issues and relationship difficulties. Counselling takes place at secondary schools in the Castle Point area during term-time only. They also operate a mobile bus project which goes out into the community with a free tea and coffee bar and an area to socialise and relax.

Colchester and Tendring Youth Enquiry Service
www.yesyouthenquiryservice.org
Telephone: 01206 710771 (Colchester) or 01255 434601(Tendring) - 24 hour answerphone
y.e.s. provides a confidential, non-judgemental and informal service for young people between the ages of 11 and 25 within Colchester and Tendring, who are facing difficulties in their lives.

Emotional wellbeing and mental health service (EWMHS)
www.nelft.nhs.uk/services-ewmhs
Telephone: 0300 300 1600
Provided by NELFT NHS Foundation Trust, this service is for anybody aged between 0-18, living in Essex. The service is also for young people with special educational needs (SEN) up to the age of 25. Any young person experiencing Emotional wellbeing or mental health problems, or any parent, guardian, professional or teacher of a child who is experiencing Emotional wellbeing and mental health difficulties, may access the service.
You can access the service in two different ways:

  • By a referral to the service via your GP, or other professional, or

  • By self-referral, via telephone to the main EWMHS contact number (9am-5pm, Monday-Friday)

For out of hours and weekend Crisis Support Service, please call the general NELFT switchboard on 0300 555 1201 to be put through to immediate Crisis Support help.

Centre for Action on Rape and Abuse, Colchester
www.caraessex.org.uk
Telephone: 01206 769795 (Confidential 24 hour answerphone)
Email: info@caraessex.org.uk
CARA is a confidential support service run by women for women, children, and young people of both genders under the age of 19 living in north or mid-Essex who have suffered any form of sexual violence, past or present. They provide formal counselling for rape and sexual assault, including child sexual abuse. They also offer an advocacy service.

South Essex Family Mediation Service
www.mediation4families.co.uk
Telephone: 01268 286577or 01268 270479
Email: enquiries.mediationse@gmail.com

Young People’s Counselling Service
www.ypcs.org.uk
Telephone: 01277 230831
Email: ypcs.brentwood@virgin.net

The Children’s Society East
Telephone: 01245 493311

Family Intervention Team (West, South and Mid Essex)
Working to provide early help and support to families who are struggling with a child’s challenging behaviour.
Telephone for more information: 01245 493 311

Dare to Care (Mid Essex)
Supporting children and young people in Mid Essex, aged between 8 and 19 years who are affected by parental mental health, witness to domestic violence or whose parents are offenders.
Telephone for more information: 01245 493 311

Homelessness

Samaritans
www.samaritans.org
Freephone: 116 123
Local branches:
Chelmsford and Mid Essex Telephone: 08457 9090 90
Basildon and Thurrock Telephone: 01268 412000
Southend Telephone: 01702 611911
Colchester, Tendring and Suffolk Telephone: 01206 561234

Barnardos
www.barnardos.org.uk/what_we_do/our_work/homelessness.htm
Regional Office (South East & East Anglia) Telephone: 01293 610 660

The Mix
Provides free, confidential support for people under 25 via online, social and mobile.
Telephone: 0808 808 4994
www.themix.org.uk

Centrepoint
www.centrepoint.org.uk
Telephone: 0845 466 3400

Citizens Advice
www.citizensadvice.org.uk/housing

National 24-Hour Domestic Violence Helpline
www.nationaldomesticviolencehelpline.org.uk
Telephone: 0808 2000 247

Homeless UK
Information on over 9,000 services - hostels, day centres and other advice and support services for homeless people and those at risk of homelessness.
www.homelessuk.org

Shelter
www.shelter.org.uk
Helpline: 0808 800 4444
Help from your council when homeless
http://england.shelter.org.uk/get_advice/homelessness/
help_from_the_council_when_homeless

PAPYRUS (Prevention of Young Suicide)
www.papyrus-uk.org
National Confidential Helpline - HOPELineUK: 0800 068 41 41
(Mon-Fri 10am to 10pm; Weekends 2pm to 10pm; Bank Holidays 2pm to 5pm)

Local contacts:

IF YOU ARE UNDER 16 and feeling unsafe where you live or are having to leave home, call Essex Social Care (Social Services). They also provide advice and support to help you keep a roof over your head.
Daytime help: 0845 603 7634
Evenings and night: 0845 606 1212
Email: initialresponseteam@essex.gcsx.gov.uk

Essex Young People's Drug and Alcohol Service (EYPDAS)
www.eypdas.org.uk
Telephone: 08444 991 323 or 01245 493311
Text: CHOICES to 80800 (free) - your call will be returned within 72 hours
Email: eypdas@childrenssociety.org.uk
Drop In Service (Chelmsford) - Telephone: 01245 493311 to make an appointment.

Open Road
Provides drug and alcohol services across Essex.
www.openroad.org.uk
Telephone: 0844 499 1323
Local Centres:
Basildon: 01268 531435
Chelmsford: 01245 284772
Clacton: 01255 434186
Colchester: 01206 766096
Harlow: 01279 434621

Call the police on 999 if your safety is threatened.

Yellow Door – Canvey Island Youth Project
www.canveyislandyouthproject.org.uk
Telephone: 01268 683431
Email: ciyouthproject@virgin.net
A small local charity based on Canvey Island, Essex helping young people between 11 and 25 years. They have an advice and support drop-in which is open Monday to Friday 10am to 5pm as well as counselling and befriending services. They also offer specialist support for homelessness, drug and alcohol, sexual health, under 18, young parents and special needs (learning difficulties).

Colchester and Tendring Youth Enquiry Service
www.yesyouthenquiryservice.org
Telephone: 01206 710771 (Colchester) or 01255 434601(Tendring) - 24 hour answerphone
y.e.s. provides a confidential, non-judgemental and informal service for young people between the ages of 11 and 25 within Colchester and Tendring, who are facing difficulties in their lives.

Emotional wellbeing and mental health service (EWMHS)
www.nelft.nhs.uk/services-ewmhs
Telephone: 0300 300 1600
Provided by NELFT NHS Foundation Trust, this service is for anybody aged between 0-18, living in Essex. The service is also for young people with special educational needs (SEN) up to the age of 25. Any young person experiencing Emotional wellbeing or mental health problems, or any parent, guardian, professional or teacher of a child who is experiencing Emotional wellbeing and mental health difficulties, may access the service.
You can access the service in two different ways:

  • By a referral to the service via your GP, or other professional, or

  • By self-referral, via telephone to the main EWMHS contact number (9am-5pm, Monday-Friday)

For out of hours and weekend Crisis Support Service, please call the general NELFT switchboard on 0300 555 1201 to be put through to immediate Crisis Support help.

Young People’s Counselling Service
www.ypcs.org.uk
Telephone: 01277 230831
Email: ypcs.brentwood@virgin.net

Young carers

Childline
Emotional support for children and young people on issues relating to child abuse, bullying etc.
Helpline: 0800 1111
www.childline.org.uk
www.childline.org.uk/explore/homefamilies/pages/youngcarers.aspx

Barnardos
www.barnardos.org.uk/what_we_do/our_work/young_carers.htm
Regional Office (South East & East Anglia) - Telephone: 01293 610 660

The Children’s Society Include Programme
www.youngcarer.com
Telephone: 01962 711511

Carers Trust
https://carers.org/article/getting-support-if-you-are-young-carer-or-young-adult-carer
www.carers.org/young-carers-stories
Email: info@carers.org

NHS Choices
www.nhs.uk/conditions/social-care-and-support-guide/pages/young-carers-rights.aspx

PAPYRUS (Prevention of Young Suicide)
www.papyrus-uk.org
National Confidential Helpline – HOPELineUK: 0800 068 41 41
(Mon-Fri 10am to 10pm; Weekends 2pm to 10pm; Bank Holidays 2pm to 5pm)

Local contacts:

Essex County Council
www.essex.gov.uk/Health-Social-Care/Families-and-childrens-social-care/Essex-Young-Carers

Essex Youth Service
Targeted Youth Adviser Team, Chelmsford Youth Hub
http://youth.essex.gov.uk/young-people/young-carers
Email: young.carers@essex.gov.uk

Living Well Essex
www.livingwellessex.org/looking-after-someone/being-a-carer/young-carers

Essex Young People's Drug and Alcohol Service (EYPDAS)
www.eypdas.org.uk
Telephone: 08444 991 323 or 01245 493311
Text: EYPDAS to 80800 (free) - your call will be returned within 72 hours.
Email: eypdas@childrenssociety.org.uk
Drop-In Service (Chelmsford) - Telephone: 01245 493311 to make an appointment.
Talk to someone you trust about how you feel, it may be a teacher, school nurse, friend or relative. Also, there are also a number of local and national organisations who offer support and advice.

Supporting Carers in Essex
www.carersinessex.org.uk
Telephone: 0300 770 80 90
Email: info@carersinessex.org.uk

Essex Carers Support
www.essexcarerssupport.org.uk
Telephone: 01255 474410
Email: admin@essexcarerssupport.org.uk

Action for Young Carers
affc.org.uk/services/young-carers
Telephone: 01621 851640 (free and confidential service)

Emotional wellbeing and mental health service (EWMHS)
www.nelft.nhs.uk/services-ewmhs
Telephone: 0300 300 1600
Provided by NELFT NHS Foundation Trust, this service is for anybody aged between 0-18, living in Essex. The service is also for young people with special educational needs (SEN) up to the age of 25. Any young person experiencing Emotional wellbeing or mental health problems, or any parent, guardian, professional or teacher of a child who is experiencing Emotional wellbeing and mental health difficulties, may access the service. You can access the service in two different ways:

  • By a referral to the service via your GP, or other professional, or

  • By self-referral, via telephone to the main EWMHS contact number (9am-5pm, Monday-Friday)

For out of hours and weekend Crisis Support Service, please call the general NELFT switchboard on 0300 555 1201 to be put through to immediate Crisis Support help.

Supporting Carers and Families Together (SCAFT)
www.scaft.org
Telephone: 01268 741811
Email: info@scaft.org.uk
Offers support to young carers in the Rochford District and the surrounding areas.

Carers Choices
www.carerschoices.org
Telephone: 01268 881130
Email: care@carerschoices.org
Support young carers in Castle Point, Basildon and Wickford areas.

Crossroads Care (Brentwood, Basildon and Districts)
www.brentwoodcrossroads.org.uk
Telephone: 01277 201789
Email: info@brentwoodcrossroads.org.uk
Run a Young Carers Club for carers aged 8-19 years in Brentwood.

Chelmsford YMCA
www.chelmsfordymca.co.uk
Telephone: 01245 355677
Email: reception@ymcachelmsford.org.uk
Runs a group for young carers (7-17 year olds) every Saturday.

Colchester Carers Centre
www.colchestercarerscentre.co.uk
Telephone: 01206 560997
Email: info@colchestercarerscentre.co.uk
Runs a young carers project which offers respite, support and leisure time activities to young people (aged 8-12 years old) who are providing care for an adult family member.

Crossroads Care Braintree District & Chelmsford
www.essexinfo.net/braintreecrossroads/
Telephone: 01376 529985
Email: braintreexroads@btconnect.com
Runs young carers clubs in Braintree and Halstead.

Young People’s Counselling Service
www.ypcs.org.uk
Telephone: 01277 230831
Email: ypcs.brentwood@virgin.net

Community Hidden Harm Awareness Team (CHHAT)
This Children’s Society program aims to support young carers (aged 8-19 years) with their physical and emotional well-being through community schemes, one-to-one sessions and group work.
Telephone: 01245 493 311

Young people with disabilities

Whizz-Kidz
www.whizz-kidz.org.uk/get-our-help/young-people
Telephone: 020 7233 6600
Email: info@whizz-kidz.org.uk

Barnardos
www.barnardos.org.uk/what_we_do/our_work/disability
Short breaks for disabled children: www.barnardos.org.uk/what_we_do/our_work/disability-short-breaks.htm
Regional Office (South East & East Anglia) Telephone: 01293 610 660

Action for Kids
www.actionforkids.org
Telephone: 020 8347 8111

Scope
www.scope.org.uk
Helpline: 0808 800 3333

Sibs
For brothers and sisters of disabled children and adults.
www.sibs.org.uk
Telephone: 01535 645453
Email: info@sibs.org.uk

PAPYRUS (Prevention of Young Suicide)
www.papyrus-uk.org
National Confidential Helpline – HOPELineUK: 0800 068 41 41
(Mon-Fri 10am to 10pm; Weekends 2pm to 10pm; Bank Holidays 2pm to 5pm)

Royal Association for Deaf People
www.royaldeaf.org.uk/services-partners/youth-transition
Telephone: 0845 688 2525
info@royaldeaf.org.uk

Local contacts:

Essex Local Offer
Run by Essex County Council for Children and young people with special educational needs and/or disabilities (SEND) up to the age of 25.
www.essexlocaloffer.org.uk

IS Essex
Help Essex parents and young people with Special Educational Needs & Disabilities (SEND) understand the local referral process and understand the range of local services available to them.
Telephone: 01245 608300. Text/Call: 07506 566856
Email: info@isessex.org
One of the IS Essex team will get back to you within 2 working days.

Disability Essex
www.disabilityessex.org
Helpline: 0844 412 1770

DIAL Basildon and South Essex
www.dialbasildon.co.uk
Telephone: 01268 285676
Email: enquiries@dialbasildon.co.uk

Autism Anglia
www.autism-anglia.org.uk
Telephone: 01206 577678
Email: info@autism-anglia.org.uk

Youth Plus Ongar
A club for Young People with disabilities
www.youthplus.net
Telephone: 01277 363307
Email: brenda@youthplus.net

Yellow Door – Canvey Island Youth Project
www.canveyislandyouthproject.org.uk
Telephone: 01268 683431
Email: ciyouthproject@virgin.net
A small local charity based on Canvey Island, Essex helping young people between 11 and 25 years. They have an advice and support drop-in which is open Monday to Friday 10am to 5pm as well as counselling and befriending services. They also offer specialist support for homelessness, drug and alcohol, sexual health, under 18, young parents and special needs (learning difficulties).

Emotional wellbeing and mental health service (EWMHS)
www.nelft.nhs.uk/services-ewmhs
Telephone: 0300 300 1600
Provided by NELFT NHS Foundation Trust, this service is for anybody aged between 0-18, living in Essex. The service is also for young people with special educational needs (SEN) up to the age of 25. Any young person experiencing Emotional wellbeing or mental health problems, or any parent, guardian, professional or teacher of a child who is experiencing Emotional wellbeing and mental health difficulties, may access the service.
You can access the service in two different ways:

  • By a referral to the service via your GP, or other professional, or

  • By self-referral, via telephone to the main EWMHS contact number (9am-5pm, Monday-Friday)

For out of hours and weekend Crisis Support Service, please call the general NELFT switchboard on 0300 555 1201 to be put through to immediate Crisis Support help.